[Novobanco] 503 error on transactions endpoint

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Mon, 02/23/2026 - 15:58
#1
TINK
[Novobanco] 503 error on transactions endpoint

Dear SIBS Support, 

Since Feb 7th we're getting a HTTP 503 error for around half of our transactions request. Can you tell what's the reason for this API behaviour? Is it a bug on your side or something changed in the API definition? We'd appreciate any info on this matter. 

Example request IDs:

X-Request-ID:d3aeabd17ea64545bd4fbe99bb83736e
X-Request-ID:f73c213260f44ac1ae2258dc8bb54d2d
X-Request-ID:0ec5b2f6bd414e509376d788dbfc4283

 

 

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Mon, 03/02/2026 - 07:59
TINK
Dear,

Dear,

Do you have any updates on the issue?

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Tue, 03/17/2026 - 08:45
Tink Support
Hi Team,

Hi Team,

We haven’t heard back from you yet, and it’s now been almost a month since we opened this request. We’d really appreciate it if you could take a look and share an update when you have a moment.

Kind regards
Radhika

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Fri, 03/20/2026 - 12:57
Tink Support
Hi Team,

Hi Team,

Could you please provide us with an update on this request? Our clients are still experiencing the issue, and we would really appreciate it if you could look into it and share any updates with us.

Thank you

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